Shipping Policy
Shipping Policy
At Cosmetic Whole Sales, we prioritize the secure and efficient distribution of your inventory. As a specialized B2B wholesaler, we understand that timely delivery is critical to your business operations. All shipments are managed with the highest standards of professional logistics.
1. Processing & Handling
- Standard Handling: Most in-stock wholesale orders are processed within 2–4 business days following payment confirmation.
- Large Scale Orders: Palletized or high-volume orders may require additional preparation time. Our logistics team will provide a specific timeline upon order placement.
- Origin: All orders are dispatched from our centralized European distribution hubs.
2. Shipping Methods & Carriers
We partner with industry-leading freight and courier services to ensure global reach and reliability:
- Couriers: For smaller bulk shipments, we utilize DHL, FedEx, and UPS.
- Freight: For palletized cargo, we work with specialized international freight forwarders.
- Custom Quotes: Shipping costs are calculated based on weight, volume, and destination. We provide custom shipping quotes for every order to ensure you receive the most competitive rates.
3. Delivery Timelines
- EU Destinations: Estimated 3–7 business days.
- International Destinations: Estimated 7–14 business days.
*Note: These are estimates; actual transit times may vary based on carrier performance and customs clearance procedures.*
4. Customs & Import Duties
For shipments outside the European Union, the recipient is responsible for all import duties, taxes, and local customs clearance fees. We recommend consulting with your local customs office to understand the specific regulations for your region.
5. Damaged or Discrepant Goods
Upon delivery, please inspect all pallets and cartons immediately. Any signs of visible damage or shortages must be recorded on the carrier's delivery receipt (BOL) and reported to our team within 48 hours.
6. Contact Logistics
For questions regarding shipping quotes, tracking, or specialized delivery requirements, please reach out to our logistics department:
Email: info@cosmeticwholesales.eu
Inquiries: Contact Support Team